Ocean Trails Resort

By far the best hotel we’ve stayed at with family! The units were incredibly spacious—more like a condo than a hotel. We had a full kitchen, in-suite laundry, and plenty of room to relax. The resort has everything you could ask for: a big pool, hot tub, kids’ playground, tennis courts, beach access—you name it! The property itself is beautiful and there’s so much open space for kids to run around and play. If you’re planning a trip to Parksville, this resort is a must-visit!

Highly recommend staying at this resort. It was perfect for a family weekend getaway with young kids. The room was clean and had everything we needed, the grounds were well maintained and the staff were friendly and accommodating.

Great cottage feel getaway. Lots of bunnies. Pool and hot tub facility wonderful. Units updated compared to Madrona. Terrible and vindictive customer service. Staff at mgmt office chased us out in a rude manner. No late check out. Zero flexibility. Harassing your customers to leave doesn’t leave a good taste in your mouth. Someone has to see the forest from the trees to improve customer service.

Nice little cottage/ townhouse like setting with a outdoor pool, hot tub and access to rathtrevor beach. The grounds are natural condition with goods open space for kids to run. A small playground for kids as well. The rooms are clean and well cared for.

My family and I spent 3 nights at Ocean Trails in one of 2 room suites and one 1 room suite. Overall, it was a lovely experience, but there is room for improvement. The photos on the website and on promotions seem to misreprese the suites we were in. As they are independently owned, fit and finish seem to vary substantially. There was nothing wrong with our suite per say, but also not as nice as the marketing. Cleanliness was below expectations but not terrible. I suggest bringing your own towels. Our unit had some light maintenance issues. Not enough to complain about but enough to mention as feedback to the operators as well as potential guests. I certainly would stay here again and encourage others to do the same, I would just lower my expectations slightly. On the positive, the pool area is nicer in person than the photos and seems to be very well maintained. The resort is good value and you can't beat the location. The resort has the potential to be 5 star but I would give it a solid 4-4.5.

Great rooms with all the essentials you want for cooking and general living. Beds were decent my only criticism was the pillows were a bit lumpy for me personally. But other than that our group of 4 all had a lovely stay.

Had another amazing stay at Ocean Trail's! Love the location, the access to the beach, how kid friendly the resort is. The rooms were clean and we felt comfortable the. moment we arrived. There's plenty of towels and clean sheets. The kids love the pool and hot tub. The landscaping is very well kept and looks beautiful. I loved seeing other families enjoying themselves and having a great summer vacation. Looking forward to coming back!

No confirmation communication was received. Arrived Christmas eve and needed to make phone calls to find out the unit number and also the code to access door keypad. The unit has been renovated and is visually attractive, clean and convenient. New appliances in kitchen and laundry. Location for access to the hot tub and pool is excellent. Kitchen had limited number of glasses available Couch in living room space is not comfortable for seating, though it does offer fold out sleeping space if required for families.